My Easy Shop Refund Policy
How to Request a Refund
At My Easy Shop, we strive to provide an easy and customer-friendly refund process. If you are unsatisfied with your purchase, follow the steps below to request a refund:
- Log in to your My Easy Shop account and go to the “Order History” section.
- Select the item you wish to return and fill out the return request form.
- Alternatively, you can call our Customer Service at .
Refund Process
Once your refund request is validated, we will notify you via email or mobile and begin processing your refund. Depending on the method you choose, the time to receive your refund may vary:
- Refund Voucher: Issued within 24 hours
- Bank Transfer: Processed within 3-5 business days
- Easypay Refund: Processed within 3-10 business days
For faster refunds, consider requesting a My Easy Shop Refund Voucher, which can be redeemed for future purchases and is valid for 365 days.
Refund Methods Available:
We offer multiple refund options:
- My Easy Shop Voucher – Valid for 365 days from the issue date
- Bank Transfer – To your linked bank account
- Cash Refund or Bank Deposit
Terms and Conditions
Please note:
- Refund requests must be submitted within 30 days of purchase.
- Items must be returned in original packaging and condition.
- Custom or personalized products are not eligible for refunds.
For further details, visit our FAQ section or contact our Customer Support.